Reasons for not submitting completed forms to public authorities' websites ta_resdig_dig_egov__isoc_ciegi_rtx

Time format:

Years

Unit:

% of individuals (comparable)

time

geo

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Time

Select all	Code	Label
	2024	2024
	2023	2023
	2022	2022
	2021	2021
	2020	2020
	2019	2019
	2018	2018
	2017	2017
	2016	2016
	2015	2015
	2014	2014
	2013	2013
	2012	2012
	2011	2011

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Geographic region

Select all	Code	Label
	EU28	European Union - 28 countries (1993-2020)
	EU27_2020	European Union - 27 countries (from 2020)
	EU15	European Union - 15 countries (1995-2004)
	BE	Belgium
	BG	Bulgaria
	CZ	Czechia
	DK	Denmark
	DE	Germany
	EE	Estonia
	IE	Ireland
	EL	Greece
	ES	Spain
	FR	France
	HR	Croatia
	IT	Italy
	CY	Cyprus
	LV	Latvia
	LT	Lithuania
	LU	Luxembourg
	HU	Hungary
	MT	Malta
	NL	Netherlands
	AT	Austria
	PL	Poland
	PT	Portugal
	RO	Romania
	SI	Slovenia
	SK	Slovakia
	FI	Finland
	SE	Sweden
	IS	Iceland
	NO	Norway
	CH	Switzerland
	UK	United Kingdom
	ME	Montenegro
	MK	North Macedonia
	AL	Albania
	RS	Serbia
	TR	Türkiye
	BA	Bosnia and Herzegovina
	XK	Kosovo

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ind_typeAll individualsIndividuals, 15 years old or lessIndividuals, 16 to 19 years oldIndividuals, 16 to 24 years oldIndividuals, 16 to 29 years oldIndividuals, 20 to 24 years oldIndividuals, 25 to 29 years oldIndividuals, 25 to 34 years oldIndividuals, 25 to 54 years oldIndividuals, 25 to 64 years oldIndividuals, 35 to 44 years oldIndividuals, 45 to 54 years oldIndividuals, 55 to 64 years oldIndividuals, 55 to 74 years oldIndividuals, 65 to 74 years oldIndividuals, 75 years old or moreIndividuals aged 16-24 with low educationIndividuals aged 16-24 with medium formal educationIndividuals aged 16-24 with high formal educationIndividuals aged 25 to 54 with low formal educationIndividuals aged 25 to 54 with medium formal educationIndividuals aged 25 to 54 with high formal educationIndividuals aged 25 to 64 with low formal educationIndividuals aged 25 to 64 with medium formal educationIndividuals aged 25 to 64 with high formal educationIndividuals aged 55 to 74 with low formal educationIndividuals aged 55 to 74 with medium formal educationIndividuals aged 55 to 74 with high formal educationIndividuals aged 25 to 64 who are employees, self-employed or family workersIndividuals aged 25 to 64 who are unemployedIndividuals aged 25 to 64 who are in the labour force (employed and unemployed)Individuals aged 25 to 64 who are retired or not in the labour force (excluding students)Males, 16 to 19 years oldFemales, 16 to 19 years oldMales, 16 to 24 years oldFemales, 16 to 24 years oldMales, 16 to 29 years oldFemales, 16 to 29 years oldMales, 16 to 74 years oldFemales, 16 to 74 years oldMales, 20 to 24 years oldFemales, 20 to 24 years oldMales, 25 to 29 years oldFemales, 25 to 29 years oldMales, 25 to 34 years oldFemales, 25 to 34 years oldMales 25 to 54 years oldFemales 25 to 54 years oldMales, 25 to 64 years oldFemales, 25 to 64 years oldMales 35 to 44 years oldFemales 35 to 44 years oldMales 45 to 54 years oldFemales 45 to 54 years oldMales 55 to 64 years oldFemales 55 to 64 years oldMales 55 to 74 years oldFemales 55 to 74 years oldMales 65 to 74 years oldFemales 65 to 74 years oldMales with low formal educationFemales with low formal educationMales with medium formal educationFemales with medium formal educationMales with high formal educationFemales with high formal educationIndividuals with no or low formal educationIndividuals with medium formal educationIndividuals with high formal educationIndividuals who are born in another EU Member StateIndividuals who are born in non-EU countryIndividuals who are foreign-bornIndividuals who are native-bornNationals of another EU-Member StateNationals of non-EU countryNon-nationalsNationalsIndividuals in the labour force (employed and unemployed)Individual living in a household with income in first quartileIndividual living in a household with income in second quartileIndividual living in a household with income in third quartileIndividual living in a household with income in fourth quartileIndividuals living in citiesIndividuals living in towns and suburbsIndividuals living in rural areasIndividuals living in objective 1 regions/'convergence' regionsIndividuals living in not objective 1 regions/'regional competitiveness and employment' regionIndividuals living in a household with broadband accessIndividuals living in a household with Internet access but with no broadband accessICT professionalsNon ICT professionalsNon-manual including the armed forcesManualIndividuals who are retired or not in the labour force (excluding students)Individuals with at least one of the 3 following characteristics: 55 to 74 years old; low education; unemployed or inactive or retiredIndividuals with at least two of the 3 following characteristics: 55 to 74 years old; low education; unemployed or inactive or retiredEmployees, self-employed, family workersStudentsUnemployedIndividuals living in a household with childrenIndividuals living in a household without childrenMobile internet usersNon-users of mobile internetIndividuals aged 16-29 with low formal educationIndividuals aged 16-29 with medium formal educationIndividuals aged 16-29 with high formal educationDisability (activity limitation) - limited, but not severelyDisability (activity limitation) - limited or severely limitedDisability (activity limitation) - severely limitedDisability (activity limitation) - not limited at allFemales with disability (activity limitation) - limited, but not severelyFemales with disability (activity limitation) - limited or severely limitedFemales with disability (activity limitation) - severely limitedFemales with disability (activity limitation) - not limited at allMales with disability (activity limitation) - limited, but not severelyMales with disability (activity limitation) - limited or severely limitedMales with disability (activity limitation) - severely limitedMales with disability (activity limitation) - not limited at allIndividuals aged 16 to 24 with disability (activity limitation) - limited, but not severelyIndividuals aged 16 to 24 with disability (activity limitation) - limited or severely limitedIndividuals aged 16 to 24 with disability (activity limitation) - severely limitedIndividuals aged 16 to 24 with disability (activity limitation) - not limited at allIndividuals aged 25 to 54 with disability (activity limitation) - limited, but not severelyIndividuals aged 25 to 54 with disability (activity limitation) - limited or severely limitedIndividuals aged 25 to 54 with disability (activity limitation) - severely limitedIndividuals aged 25 to 54 with disability (activity limitation) - not limited at allIndividuals aged 55 to 74 with disability (activity limitation) - limited, but not severelyIndividuals aged 55 to 74 with disability (activity limitation) - limited or severely limitedIndividuals aged 55 to 74 with disability (activity limitation) - severely limitedIndividuals aged 55 to 74 with disability (activity limitation) - not limited at all

indic_isInternet use: did not submit online tax declaration - was done automatically (last 12 months)Internet use: did not submit online tax declaration - did it on paper (last 12 months)Internet use: did not submit online tax declaration - because someone else did it (last 12 months)Internet use: did not submit online tax declaration - because of other reasons (last 12 months)Internet use: did not request any official document or made any claim - because of concerns about security (last 12 months)Internet use: did not request any official document or made any claim - because of lack of skills or knowledge (last 12 months)Internet use: did not request any official document or made any claim - because of other reasons (last 12 months)Internet use: did not request any official document or made any claim - although needed to (last 12 months)Internet use: did not request any official document or made any claim - because no need (last 12 months)Internet use: did not request any official document or made any claim - because of lack of electronic signature (last 12 months)Internet use: did not request any official document or made any claim - because other person did it (last 12 months)Individuals did not have to submit official forms at allThere was no such website service availablePersonal contact is missing, prefer visitsImmediate response is missingIndividuals trust submitting by paper moreIndividuals' lack of skills or knowledgeIndividuals' concerns about protection and security of personal dataThe relevant services will require personal visits or paper submission anywayLack of or problems with electronic signature or electronic id/certificateAnother person did it on behalf of the individual (e.g. consultant, tax advisor, relative, etc.)Other reasons (than nap, sna, pcm, irm, tpap, skl, sec, vrq, sign, del)Individuals not using internet for sending filled forms to public authorities although they had to submit official formsIndividuals have not contacted public authorities via their websites or any other method or have not used internet for sending them filled forms, because they did not have to submit official forms at all (last 12 months)Internet use: did not request any official document or made any claim - because there was no such online service available (in the last 12 months)

unitPercentage of individualsPercentage of individuals who used internet within the last yearPercentage of individuals who have used internet but not for sending filled forms to public authoritiesPercentage of individuals who have used internet but not for sending filled forms to public authorities although they had to

CY

PT

IT

SE

LU

NL

FR

EE

PL

AL

NO

ME

AT

BA

EU27_2020

TR

HU

BE

RO

IE

SK

SI

MT

CZ

HR

FI

DK

RS

time geo	2023	2022
CY	1.29	2.71
PT	2.4	1.18
IT	2.72	2.82
SE	3.11	2.06
LU	5.6	4.69
NL	7.5	7.58
FR	7.59	10.46
EE	8.13	4.43
PL	8.29	7.33
AL	10.58	9.06
NO	10.95	11.81
ME	11.17	11.55
AT	12.31	10.76
BA	13.19
EU27_2020	13.94	14.02
TR	15.29	14.81
HU	18.62	31.13
BE	20.1	16.67
RO	25.44	24.21
IE	28.12	18.69
SK	35.47	33.02
SI	40.99	43.14
MT	42.12	35.93
CZ	48.35	43.78
HR	51.32	44.68
FI	52.42	50.5
DK	73.1	75.16
RS	89.56	82.29

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