E-government activities of individuals via websites ta_resdig_dig_egov__isoc_ciegi_ac

Time format:

Years

Unit:

% of individuals (comparable)

time

geo

×

Time

Select all	Code	Label
	2023	2023
	2022	2022
	2021	2021
	2020	2020
	2019	2019
	2018	2018
	2017	2017
	2016	2016
	2015	2015
	2014	2014
	2013	2013
	2012	2012
	2011	2011
	2010	2010
	2009	2009
	2008	2008

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Geographic region

Select all	Code	Label
	EU28	European Union - 28 countries (1993-2020)
	EU27_2020	European Union - 27 countries (from 2020)
	EU25	European Union (25 countries)
	EU15	European Union - 15 countries (1995-2004)
	BE	Belgium
	BG	Bulgaria
	CZ	Czechia
	DK	Denmark
	DE	Germany
	EE	Estonia
	IE	Ireland
	EL	Greece
	ES	Spain
	FR	France
	HR	Croatia
	IT	Italy
	CY	Cyprus
	LV	Latvia
	LT	Lithuania
	LU	Luxembourg
	HU	Hungary
	MT	Malta
	NL	Netherlands
	AT	Austria
	PL	Poland
	PT	Portugal
	RO	Romania
	SI	Slovenia
	SK	Slovakia
	FI	Finland
	SE	Sweden
	IS	Iceland
	NO	Norway
	CH	Switzerland
	UK	United Kingdom
	ME	Montenegro
	MK	North Macedonia
	AL	Albania
	RS	Serbia
	TR	Türkiye
	BA	Bosnia and Herzegovina
	XK	Kosovo

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ind_typeAll IndividualsIndividuals, 15 years old or lessIndividuals, 16 to 19 years oldIndividuals, 16 to 24 years oldIndividuals, 16 to 29 years oldIndividuals, 20 to 24 years oldIndividuals, 25 to 29 years oldIndividuals, 25 to 34 years oldIndividuals, 25 to 54 years oldIndividuals, 25 to 64 years oldIndividuals, 35 to 44 years oldIndividuals, 45 to 54 years oldIndividuals, 55 to 64 years oldIndividuals, 55 to 74 years oldIndividuals, 65 to 74 years oldIndividuals, 75 years old or moreIndividuals aged 16-24 with low educationIndividuals aged 16-24 with medium formal educationIndividuals aged 16-24 with high formal educationIndividuals aged 25 to 54 with low formal educationIndividuals aged 25 to 54 with medium formal educationIndividuals aged 25 to 54 with high formal educationIndividuals aged 25 to 64 with low formal educationIndividuals aged 25 to 64 with medium formal educationIndividuals aged 25 to 64 with high formal educationIndividuals aged 55 to 74 with low formal educationIndividuals aged 55 to 74 with medium formal educationIndividuals aged 55 to 74 with high formal educationIndividuals aged 25 to 64 who are employees, self-employed or family workersIndividuals aged 25 to 64 who are unemployedIndividuals aged 25 to 64 who are in the labour force (employed and unemployed)Individuals aged 25 to 64 who are retired or not in the labour force (excluding students)Males, 16 to 19 years oldFemales, 16 to 19 years oldMales, 16 to 24 years oldFemales, 16 to 24 years oldMales, 16 to 29 years oldFemales, 16 to 29 years oldMales, 16 to 74 years oldFemales, 16 to 74 years oldMales, 20 to 24 years oldFemales, 20 to 24 years oldMales, 25 to 29 years oldFemales, 25 to 29 years oldMales, 25 to 34 years oldFemales, 25 to 34 years oldMales 25 to 54 years oldFemales 25 to 54 years oldMales, 25 to 64 years oldFemales, 25 to 64 years oldMales 35 to 44 years oldFemales 35 to 44 years oldMales 45 to 54 years oldFemales 45 to 54 years oldMales 55 to 64 years oldFemales 55 to 64 years oldMales 55 to 74 years oldFemales 55 to 74 years oldMales 65 to 74 years oldFemales 65 to 74 years oldMales with low formal educationFemales with low formal educationMales with medium formal educationFemales with medium formal educationMales with high formal educationFemales with high formal educationIndividuals with no or low formal educationIndividuals with medium formal educationIndividuals with high formal educationIndividuals who are born in another EU Member StateIndividuals who are born in non-EU countryIndividuals who are foreign-bornIndividuals who are native-bornNationals of another EU-Member StateNationals of non-EU countryNon-nationalsNationalsIndividuals in the labour force (employed and unemployed)Family and relativesIndividual living in a household with income in first quartileIndividual living in a household with income in second quartileIndividual living in a household with income in third quartileIndividual living in a household with income in fourth quartileIndividuals living in citiesIndividuals living in towns and suburbsIndividuals living in rural areasIndividuals living in Objective 1 regions / 'Convergence' regionsIndividuals living in Not Objective 1 regions / 'Regional Competitiveness and Employment' RegionIndividuals living in a household with broadband accessIndividuals living in a household with Internet access but with no broadband accessICT professionalsNon ICT professionalsNon-manual including the armed forcesManualIndividuals who are retired or not in the labour force (excluding students)Individuals with at least one of the 3 following characteristics: 55 to 74 years old; low education; unemployed or inactive or retiredIndividuals with at least two of the 3 following characteristics: 55 to 74 years old; low education; unemployed or inactive or retiredEmployeesEmployees, self-employed, family workersSelf-employed, family workersSelf-employed persons with employeesSelf-employed persons without employeesStudentsUnemployedIndividuals living in a household with childrenIndividuals living in a household without childrenMobile internet usersNon-users of mobile internetIndividuals aged 16-29 with low formal educationIndividuals aged 16-29 with medium formal educationIndividuals aged 16-29 with high formal educationEmployees working full timeEmployees working part timeWorking with a permanent job or under contract of unlimited durationWorking with a temporary job or under contract of limited durationPersons aged 16-74 working in agriculture, forestry or fishingPersons aged 16-74 working in mining or quarryingPersons aged 16-74 working in manufacturingPersons aged 16-74 working in electricity, gas, steam or air conditioning supplyPersons aged 16-74 working in water supply; sewerage, waste management or remediation activitiesPersons aged 16-74 working in the constructionPersons aged 16-74 working in wholesale or retail trade, or in the repair of motor vehicles and motorcyclesPersons aged 16-74 working in transportation and storagePersons aged 16-74 working in accommodation or food service activitiesPersons aged 16-74 working in information and communicationPersons aged 16-74 working in financial or insurance activitiesPersons aged 16-74 working in real estate activitiesPersons aged 16-74 working in professional, scientific or technical activitiesPersons aged 16-74 working in administrative or support service activitiesPersons aged 16-74 working in public administration, defence or compulsory social securityPersons aged 16-74 working in educationPersons aged 16-74 working in human health or social work activitiesPersons aged 16-74 working in arts, entertainment or recreationPersons aged 16-74 working in other service activitiesDisability (activity limitation) - limited, but not severelyDisability (activity limitation) - limited or severely limitedDisability (activity limitation) - severely limitedDisability (activity limitation) - not limited at allFemales with disability (activity limitation) - limited, but not severelyFemales with disability (activity limitation) - limited or severely limitedFemales with disability (activity limitation) - severely limitedFemales with disability (activity limitation) - not limited at allMales with disability (activity limitation) - limited, but not severelyMales with disability (activity limitation) - limited or severely limitedMales with disability (activity limitation) - severely limitedMales with disability (activity limitation) - not limited at allIndividuals aged 16 to 24 with disability (activity limitation) - limited, but not severelyIndividuals aged 16 to 24 with disability (activity limitation) - limited or severely limitedIndividuals aged 16 to 24 with disability (activity limitation) - severely limitedIndividuals aged 16 to 24 with disability (activity limitation) - not limited at allIndividuals aged 25 to 54 with disability (activity limitation) - limited, but not severelyIndividuals aged 25 to 54 with disability (activity limitation) - limited or severely limitedIndividuals aged 25 to 54 with disability (activity limitation) - severely limitedIndividuals aged 25 to 54 with disability (activity limitation) - not limited at allIndividuals aged 55 to 74 with disability (activity limitation) - limited, but not severelyIndividuals aged 55 to 74 with disability (activity limitation) - limited or severely limitedIndividuals aged 55 to 74 with disability (activity limitation) - severely limitedIndividuals aged 55 to 74 with disability (activity limitation) - not limited at all

indic_isInternet use: interaction with public authorities (last 12 months)Internet use: obtaining information from public authorities web sites (last 12 months)Internet use: downloading official forms (last 12 months)Internet use: submitting completed forms (last 12 months)Internet use: accessing public databases or registers (last 12 months)Internet use: accessing personal information (last 12 months)Internet use: used internet, but not for obtaining personal information, accessing public databases or getting information from websites or apps (last 12 months)Internet use: interaction with public authorities (last 12 months)Internet use: making an appointment or a reservation (last 12 months)Internet use: receiving official communication or documents (last 12 months)Internet use: submit online tax declaration (last 12 months)Internet use: request official documents or certificates (last 12 months)Internet use: request benefits or entitlements (last 12 months)Internet use: did not request official documents, certificates, benefits or entitlements, or make other requests, claims or complaints (last 12 months)Internet use: making other requests, claims or complaints (last 12 months)Internet use: website or app of public authorities (last 12 months)Internet use: obtaining information about services, benefits, entitlements, laws, opening hours (last 12 months)Internet use: downloading or printing official forms (last 12 months)Individuals submitting income tax declaration via websites of public authoritiesIndividuals claiming social security benefits (e.g. unemployment benefits, retirement, child allowance) via websites of public authoritiesIndividuals requesting personal documents or certificates via websites of public authoritiesIndividuals using public libraries (availability of catalogues, search tools) via websites of public authoritiesIndividuals enroling in higher education or university via websites of public authoritiesIndividuals notifying change of address via websites of public authoritiesIndividuals using websites of public authorities for any of igovtax, igovss, igovdoc, igovlib, igoved or igovmv

unitPercentage of individualsPercentage of individuals who used internet within the last yearPercentage of e-government users

EL

RO

TR

IS

EE

FI

DK

SE

NO

FR

SI

LT

BG

AT

PT

LU

ES

NL

MK

BE

EU27_2020

EU15

EU28

PL

SK

IT

LV

MT

HU

UK

DE

IE

CY

CZ

time geo	2013
EL	100
RO	100
TR	100
IS	91.01
EE	90.42
FI	87.31
DK	86.46
SE	85.6
NO	84.99
FR	82.11
SI	81.71
LT	80.72
BG	80.48
AT	76.33
PT	76.26
LU	75
ES	74.92
NL	74.68
MK	73.66(u)
BE	72.92
EU27_2020	71.39
EU15	70.38
EU28	69.83
PL	67.03
SK	65.52
IT	62.9
LV	62.46
MT	61.62
HU	60.37
UK	58.07
DE	55.67
IE	50.68
CY	40.25
CZ	37.72

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