This indicator shows the on-location tasks and web-based online services carried out by platform workers via online platforms.
This indicator is an aggregation of responses to two questions:
What type of on-location services have you provided via online platforms?
- Transportation services (e.g. driving, moving services, etc.)
- Delivery services (e.g. food delivery, groceries delivery, parcel delivery, etc.)
- Housekeeping or other home services (e.g. cleaning, gardening, etc.)
- Construction and repair work (e.g. plumbing, carpentry, appliance repair, furniture assembly, etc.)
- Sports, beauty, health and wellness services (e.g. make-up, massage, etc.)
- Photography services
- Pet care and/ or veterinary services (e.g. dog walking, pet healthcare, etc.)
- Childcare or elderly care services
- Teaching or counselling services
- Tourism and gastronomy services (e.g. tour guide services, food catering, etc.)
- Temporary auxiliary work
- Mystery shopper activities
- Other
What type of web-based online services have you provided via online platforms?
- Clerical and data-entry tasks (e.g. customer service, data entry, transcription and similar)
- Creative and multimedia work (e.g. animation, graphic design, photo editing, audio and video content and similar)
- Sales and marketing support work (e.g. lead generation, posting ads, social media management and content, search engine optimisation and similar)
- Software development and technology work (e.g. data science, game development, mobile development and similar)
- Writing and translation work (e.g. article writing, copywriting, proofreading, translation and similar)
- Micro tasks (e.g. object classification, tagging, content review, taking online surveys, website feedback and similar)
- Other professional services (e.g. online tutoring or consultations, research, accounting, legal services, project management and similar)
- Other
This indicator is disaggregated by the country of birth of the respondent. This is grouped as 'native born' and 'foreign born'.
More information on the methodological aspects of EIGE’s survey of platform workers can be obtained in the technical report.