This indicator shows the on-location tasks and web-based online services carried out by platform workers via online platforms.
This indicator is an aggregation of responses to two questions:
What type of on-location services have you provided via online platforms?
- Transportation services (e.g. driving, moving services, etc.)
- Delivery services (e.g. food delivery, groceries delivery, parcel delivery, etc.)
- Housekeeping or other home services (e.g. cleaning, gardening, etc.)
- Construction and repair work (e.g. plumbing, carpentry, appliance repair, furniture assembly, etc.)
- Sports, beauty, health and wellness services (e.g. make-up, massage, etc.)
- Photography services
- Pet care and/ or veterinary services (e.g. dog walking, pet healthcare, etc.)
- Childcare or elderly care services
- Teaching or counselling services
- Tourism and gastronomy services (e.g. tour guide services, food catering, etc.)
- Temporary auxiliary work
- Mystery shopper activities
- Other
What type of web-based online services have you provided via online platforms?
- Clerical and data-entry tasks (e.g. customer service, data entry, transcription and similar)
- Creative and multimedia work (e.g. animation, graphic design, photo editing, audio and video content and similar)
- Sales and marketing support work (e.g. lead generation, posting ads, social media management and content, search engine optimisation and similar)
- Software development and technology work (e.g. data science, game development, mobile development and similar)
- Writing and translation work (e.g. article writing, copywriting, proofreading, translation and similar)
- Micro tasks (e.g. object classification, tagging, content review, taking online surveys, website feedback and similar)
- Other professional services (e.g. online tutoring or consultations, research, accounting, legal services, project management and similar)
- Other
More information on the methodological aspects of EIGE’s survey of platform workers can be obtained in the technical report.